If your hot water has cut out altogether, keeps running cold halfway through a shower, or the tank is making a knocking or popping sound, it’s worth getting checked before it causes a bigger fault. That knocking sound is usually sediment settling on the bottom of the tank.
Not every fault needs a new unit. We’ll tell you honestly whether a repair will hold or whether the tank’s age and condition mean replacing it is the better spend. We won’t sell you a repair on a tank that’s about to fail again anyway.
What we check, depending on your system.
We check the thermostat and heating element first. A tripped safety switch or a dead element is the most common reason a unit stops heating.
We check the pilot light, thermocouple and gas valve. A pilot that won’t stay lit usually means a worn thermocouple rather than anything more serious.
We check the pressure relief valve and the anode, since a failing valve is the usual cause of water leaking from the base of the tank.
We check the thermostat and heating element first. A tripped safety switch or a dead element is the most common reason a unit stops heating.
We check the pilot light, thermocouple and gas valve. A pilot that won’t stay lit usually means a worn thermocouple rather than anything more serious.
We check the pressure relief valve and the anode, since a failing valve is the usual cause of water leaking from the base of the tank.
We’ll talk you through which system suits your household before we quote. Installation covers removing and disposing of the old unit, positioning the new one to meet clearance and ventilation requirements, connecting the water supply and, for gas units, the gas line, then testing and commissioning the system before we hand it back to you.
Sizing matters more than people expect. A unit that’s too small for the household runs out of hot water at the worst moment. One that’s oversized just costs more to run than it needs to. We size the new system to your household, not to whatever tank happens to already be sitting there.
We believe in transparent pricing on hot water jobs, same as everything else we do. A call-out fee may apply depending on the job, but we always talk you through the cost before we start any repair or installation, so there are no surprises on the invoice afterwards.
We install and repair hot water systems across Sydney, including Sutherland Shire, the Bayside area, Hurstville and Georges River.
If a gas hot water fault turns out to be in the gas line or regulator rather than the unit itself, our Gas Fitting team can take care of that on the same visit.
If you’re not sure whether your suburb is in our coverage area, give us a call and we’ll let you know.
Or call 0413 382 125
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