A dripping tap can wait until morning. These can’t: a burst pipe or fitting that’s flooding a room or won’t stop flowing; a gas smell anywhere near your home; sewage backing up into a sink, shower or toilet; no water at all to the property; or a hot water system leaking heavily or sparking.
If you’re not sure which category you’re in, call us. We’d rather talk you through it than have you guess.
Four situations we’re called out for most.
We isolate the water at the main first, so the damage stops spreading while we work. Then we find the failed section, cut it out, and rejoin it properly rather than patching over a weak spot that’ll fail again in six months.
Gas work in NSW has to be done by a licensed gas fitter. That’s us. We isolate the supply, track down the leak, and repair or replace the faulty fitting or line. If you can smell gas, get outside, don’t touch light switches, and call us or 000 if it’s severe.
A drain that’s backed up into the house is an emergency, not a maintenance job. We clear it with high-pressure jet blasting, which breaks up grease, tree roots and debris without damaging the pipe.
Sudden loss of hot water, a tank that’s leaking, or a system tripping the switch repeatedly. We diagnose whether it’s the thermostat, the element, a valve, or the tank itself, and tell you plainly whether it’s a repair or a replacement.
We isolate the water at the main first, so the damage stops spreading while we work. Then we find the failed section, cut it out, and rejoin it properly rather than patching over a weak spot that’ll fail again in six months.
Gas work in NSW has to be done by a licensed gas fitter. That’s us. We isolate the supply, track down the leak, and repair or replace the faulty fitting or line. If you can smell gas, get outside, don’t touch light switches, and call us or 000 if it’s severe.
A drain that’s backed up into the house is an emergency, not a maintenance job. We clear it with high-pressure jet blasting, which breaks up grease, tree roots and debris without damaging the pipe.
Sudden loss of hot water, a tank that’s leaking, or a system tripping the switch repeatedly. We diagnose whether it’s the thermostat, the element, a valve, or the tank itself, and tell you plainly whether it’s a repair or a replacement.
Call 0413 382 125 and tell us what’s happening. If there’s an immediate safety step, like turning off the water at the main or the gas at the meter, we’ll walk you through it on the phone before anyone’s even in the car. Then we get a plumber to you, assess the problem on site, and either fix it on the spot or make it safe and contained so it’s not getting worse while any parts are sourced.
Emergency callouts, especially after hours, may carry a call-out fee. We’ll tell you what that is before we start driving, not after we arrive. Once we’re on site and can see the actual problem, we talk you through the cost of the fix before we touch anything. No surprise invoice at the end.
We take emergency calls across Sydney, including Sutherland Shire, Bayside, Hurstville and Georges River. If you’re unsure whether you’re in range, call and we’ll tell you straight away rather than have you wait on an answer.
Or call 0413 382 125
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